Medical Office Clerk

An excellent opportunity exists to work for a government contractor with competitive compensation and work-life balance. Posterity Group, LLC is seeking Medical Office Clerks at Joint Base McGuire Dix Lakehurst (MDL), NJ.

Role and Responsibilities:

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section
  for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient
  eligibility for services. Determine patient eligibility, schedule appointments, relay
  general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and
  review records for completeness, accuracy, and consistency within established
  guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or
  documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical
  care and operational support.
• Creates appointment schedules and templates inpatient appointment computer
  system.
• Conducts the end-of-day process at the close of business and resolves any delinquent
  or pending appointments in the computer system

Qualifications:

• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication
  and customer service skills.
• General office administrative and clerical skills to perform receptionist
  duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.
• Education. High school diploma or General Educational Development (GED)
  equivalency. Medical terminology desired.
• At least 6 months of experience in an office setting.